Nurses behavior with patient?

My little cousin was 6 months pregnant and was bleeding profusely and started to have contractions. She's went to the hospital and started to bleed again. The nurse's station was buzzed and entered two nurses. Her robe was very bloody and needed changing..this is where it gets appalling...the two nurses argued over changing her robe; as if they didn't want to touch her nor change the robe and they both walked out of the room. The station was buzzed again, and after waiting 10 mins...walks in the doctor. They gave her an emergency c-section and we were informed that she needed a blood transfusion. I didn't like the conduct of the nurses. To my knowledge, she doesn't have HIV or anything, but I'm not too certain. Other than the health of my cousins, my other concern is with the two nurses behavior, what would cause them to act that way and not to want to be near her? I mean it was pretty bloody, but that's what happens when you have a baby. The baby is said to be doing ok in the NICU but she will need close observation. I'm appalled by their behavior and wonder what should we do about it?